Introduction Welcome to the latest edition of Legal Matters. I wish you a happy and prosperous business year. Here is a quick recap of recent trends. Singer Nelson Charlmers continually tracks and anticipate these trends, as part of The Total Protection Program®.
Risk Management The scariest claim against the legal professional is one that contains allegations of conflict of interest. Nothing plays into a jury's negative stereotype of bad lawyers than allegations that the lawyer put their own interest ahead of the client's. It's for this reason that we go through all kinds of administrative hoops to stay clear of these type of problems. In this recent NY case, the good guys seemed to have won for now. Regardless, we need to be super vigilant when these issues arise. Read more.
Trends Want to know how to improve relations among the generations in the workplace and plan for transitioning of baby boomer senior professionals as a win-win for them and the next generation? Check out the resources and articles on inter-generational relations at PD Counsel.
Financial Metrics for Law Firms, by M. Thomas (Tom) Collins If you want to measure your team's effectiveness and efficiency you need to understand and apply the basics of financial metrics. Read more for a short summary on the process.
Business Development Customer Service for Lawyers, by Wendy L. Werner Why do some law firms excel at bringing in new business and keeping clients while others struggle? They understand that every contact every time shapes the client's opinion. In this article you will learn the essential practices for providing exceptional customer service. Full Article.
How In-House Counsel Evaluate Law Firm Web Sites Clients are using law firm Web sites to select and hire attorneys with increasing frequency, according to two prominent general counsel. Jeffrey Carr and Thomas Aldrich describe how to make a law firm Web site a more valuable marketing tool. Read Now.
We Can Help If you would like to discuss this subject or other insurance matters further please contact: Uri Gutfreund, RPLU at 201-837-1100 or uri.gutfreund@SingerNelson.com
This material is provided for informational purposes only. Before taking any action that could have legal or other important consequences, speak with a qualified professional who can provide guidance that considers your own unique circumstances.
